Terms of service

General Terms and Conditions

1. Introduction

• 1.1 These General Conditions apply to the use of our website as well as the purchase of products offered on it.

• 1.2 The terms and interpretations defined in these General Conditions can be found in Section 26.

2. Acceptance

• 2.1 You represent and warrant that:

  • (a) You are authorized to enter into a legally binding contract with us.

  • (b) No applicable law or contract prevents you from entering into such a contract with us.

• 2.2 We reserve the right to request written confirmation of your authorization to accept these terms.

• 2.3 You represent and warrant that you have not:

  • (a) Been convicted of a computer or internet-related offense.

  • (b) Previously been denied access to the products or the website.

• 2.4 We reserve the right to deny you access to our website if we deem it necessary or appropriate.

• 2.5 Placing an order means:

  • (a) You have carefully and fully read these General Conditions.

  • (b) You agree to purchase exclusively under these General Conditions.

  • (c) Every order confirmation is based solely on these General Conditions.

  • (d) You commit to respecting these General Conditions.

• 2.6 If you do not accept these General Conditions, you may not use the website or purchase products.

• 2.7 You must explicitly accept these General Conditions to:

  • (a) Submit information on our website.

  • (b) Purchase a product.

• 2.8 By visiting our website, purchasing products, or accepting these General Conditions:

  • (a) You also accept our Privacy Policy.

  • (b) You accept our Acceptable Use Policy and commit to complying with it.

3. Personal Use

You confirm that you are using the website to purchase products solely for personal purposes and not for commercial purposes.

4. Pricing

• 4.1 We strive to ensure the accuracy of the prices and descriptions of products displayed on our website. In the event of an error, we will inform you as soon as possible to offer you either the confirmation of your order at the corrected price or its cancellation with a full refund.

• 4.2 We are not required to fulfill an order if the displayed price is incorrect (even after an order confirmation has been sent).

• 4.3 Prices may be modified at any time; however, these changes will not affect orders that have already been confirmed.

5. Placing an Order

• 5.1 All orders are subject to stock availability. If we cannot fulfill an order, we will inform you and proceed with a refund.

• 5.2 A contract is formed only after the issuance of an order confirmation.

• 5.3 If your order includes multiple products, they may be shipped separately.

• 5.4 We reserve the right to remove products from the website or cancel any order without notice.

6. Payment

• 6.1 Payment for products can be made via the payment processors listed on our website.

• 6.2 Discount vouchers and promotions are only valid if entered at the time of payment.

• 6.3 We are not responsible for payment errors caused by third-party providers.

• 6.4 You are responsible for providing accurate and complete information during payment.

7. Delivery

• 7.1 We strive to deliver your order to the address provided.

• 7.2 An estimated delivery date will be provided to you when ordering.

• 7.3 We are not responsible for delivery delays due to circumstances beyond our control.

• 7.4 You assume responsibility for the products upon delivery.

8. Order Cancellation or Modification

• 8.1 An order can be cancelled or modified within 24 hours after it has been placed by contacting us via email.

• 8.2 Once shipped, an order can no longer be cancelled until the items have been received.

9. Returns and Refunds

• 9.1 Our return policies are an integral part of these General Conditions.

• 9.2 You have 14 days from the receipt of your order to return an item.

• 9.3 Return shipping costs are the responsibility of the customer.

• 9.4 Items must be returned in their original condition and packaging.

• 9.5 Once the return is validated, a refund will be issued to the original payment method.

10. Liability

• 10.1 We decline all liability in the event of:

  • (a) Loss of profits or business opportunities.

  • (b) Website malfunction.

  • (c) Products not meeting your subjective expectations.

• 10.2 Our liability is limited to an amount equivalent to the price paid for the product concerned.

11. Intellectual Property

• 11.1 All website content is protected by intellectual property rights.

• 11.2 You may not copy, modify, or redistribute the content without our prior written consent.

12. Modification of Conditions

• 12.1 We reserve the right to modify these General Conditions at any time.

• 12.2 Continued use of the website after any modification constitutes acceptance of those changes.

13. Applicable Law

• 13.1 These General Conditions are governed by the laws in force in the United States and the United Kingdom.

• 13.2 Any dispute relating to these General Conditions will be submitted to the competent courts of the United States and the United Kingdom.